Capitec

Service Consultant

Date: March 10, 2024

Location: Postmasburg, Northern Cape, ZA

Hey there,

Are you someone who gets a kick out of delivering top-notch service in the banking world? Well, you're in luck because Capitec Bank Ltd is in search of go-getters like you to join our crew. If you're up for enhancing the lives of clients and being a part of something big, here's what you need to do:

At Capitec Bank, we're all about making our clients' lives better. We do this by rocking the client service game, going above and beyond, and using the Global One product offering. Join us as we help clients Bank Better and Live Better.

Experience:

• Minimum: Got 3 to 6 months of previous client service experience in retail/finance/banking? Awesome! No experience? No sweat – if you have a relevant tertiary qualification, we're all ears.
• Ideal: Rocking over a year of client service experience in retail/finance/banking and have a knack for sales and client-facing roles? You're the one we want!

Qualifications:

• Minimum: Rocking a Grade 12 National Certificate/Vocational qualification.
• Ideal/Preferred: Ideally, you've got a relevant tertiary qualification in Commerce or something similar. Bonus points if you're certified in Finance or Banking.

Knowledge:

• Minimum: Know your way around basic calculations and the retail/consumer service world.
• Ideal: If you're clued up on Capitec Bank Products, internal business processes, and procedures, that's a big plus. And if you know the ins and outs of organizational policies, including the Branch Credit Granting Policy principles (BCGP), even better!

Skills:

• Killer communication skills
• A pro at interpersonal and relationship management
• Navigating MS Word, MS Excel, and MS Outlook is a breeze for you

Conditions of Employment:

• Keep it clean – no skeletons in your criminal or credit record.
• Your fingerprints should leave a mark on Capitec Bank's internal electronic banking system.

Don't let this chance slip through your fingers! Apply now and let's make banking better together!

 Apply Now